VACANCY SUMMARY

TITLE: Lettings negotiator. NO WEEKENDS!
SALARY: £ 19,750
AREA: Wimbledon;Start in October 2008!
ID: EST137

DESCRIPTION:

Job Title: Renewal Negotiator

Reporting to: Renewals Team Leader

Staff responsibility: none

Overall Purpose of the role:

 To ensure maximum commissions earned in renewal negotiations between landlord and tenant.

 To build and maintain relationships with landlord and tenant introduced via front office.


Specific Tasks and duties:

 Contact the landlord and the tenant and offer legally correct, professional advice to both parties three months prior to tenancy expiry date

 Negotiate the optimum renewal period at the highest rent and fee levels possible

 Record thoroughly all actions and conversations on database

 Conduct a weekly chase of all outstanding negotiations

 Pass all details termination through to branch, management department and accounts department.

 Uphold department service standards

 Deliver key performance measures to personal target


Knowledge/skill/Experience

 Strong negotiation and closing skills

 Professional phone manner

 Excellent communication skills

 Non-confrontational objection handling with all levels of clients

 Able to apply relevant legal knowledge

 Time management skills; planning, prioritizing and organization

 Computer literate ? Word, Excel and Outlook

 Ability to apply relevant legal knowledge

 Flexible approach

 Ability to calculate percentages and fees




Behaviors:


 Motivated

 Enthusiastic

 Confident

 Customer focus

 Proactive uses initiative

 Team player

 Organized and methodical

 Diplomatic

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